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Terms & Conditions

Welcome to Trinket Courtyard. By accessing or purchasing from our website, you agree to the following Terms & Conditions. We recommend you read them carefully before using our services.


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1. General Information
 

Trinket Courtyard is a registered business operating from Jaipur, Rajasthan, India.

All products displayed on our website are handcrafted and may have slight variations in design, finish, or color — these are not defects but the mark of true craftsmanship.

We reserve the right to update, modify, or change any part of these Terms & Conditions at any time without prior notice.

 

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2. Pricing & Payment

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All prices listed are in INR (Indian Rupees) and inclusive of applicable taxes unless stated otherwise.

We use secure third-party payment gateways for online transactions. We do not store your card details or payment credentials.

Orders are processed only after successful receipt of payment. In case of payment failure, the order will not be confirmed.

 

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3. Shipping & Delivery

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We ship across India and internationally (select locations). Shipping charges, timelines, and availability will be displayed at checkout.

Delivery timelines are estimated and may vary due to factors beyond our control (such as courier delays, weather, or strikes).

You will receive an Airway Bill (AWB) number or tracking ID upon dispatch of your order.

 

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4. Returns & Exchange Policy

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Due to the nature of handcrafted luxury accessories, we follow a strict no-return and no-refund policy once the product has been delivered.

Exchanges are considered only in the case of a manufacturing defect or wrong item delivered.

To request an exchange, customers must notify us within 48 hours of receiving the product with clear images and proof of purchase.

All exchanges are subject to approval and must be returned in unused condition, with original packaging intact.

Shipping charges for returns/exchanges (both ways) will be borne by the customer, except in cases where the error is on our part.

 

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5. Intellectual Property

All designs, photographs, logos, and content on the website are the intellectual property of Trinket Courtyard.

Unauthorized use, reproduction, or redistribution of our content is strictly prohibited and may result in legal action.

 

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6. Limitation of Liability

Trinket Courtyard shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

All products should be used as intended and handled with care (e.g., gold plating and polish may wear off naturally with time).

 

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7. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

 

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8. Contact Us

For any queries regarding these Terms & Conditions, please write to us at:

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